We really hope you enjoy your Akia Rose purchase. However, we do understand that sometimes an online product is not quite what you expected. We offer a 14-day return period for all non-clearance online purchases providing the returned goods are in their original condition, unworn, undamaged (including damage by makeup, fake tan or deodorant) and product swing tags attached. If returned goods do not meet the criteria a refund request will be declined.
Please note we do not accept returns/exchanges on any Clearance products. Please contact us if you need advice on sizing/fit, we are more than happy to help.
If you require a return, please email us at firstname.lastname@example.org indicating your order number and the reason for the return and we will provide you with the necessary advice /instructions. Return shipping/delivery costs are the responsibility of the customer and are not refundable by Akia Rose Activewear.
On receipt, the returned goods will be processed on the next available business day and providing the return criteria are met, refund arrangements will be initiated immediately. You can expect a refund payment within 5-7 business days. Any items that do not meet the return criteria will not be refunded and will be delivered back to the customer.